Returns & Exchanges
At Cowboy Colostrum, we want you to be completely satisfied with your rugged apparel and western-inspired gear. If your purchase doesn't fit your lifestyle, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging and securely attach the prepaid shipping label provided via email to the outside of your box.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our ranch headquarters.
- 4.Receive Your Refund
Once our team inspects the quality of the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
